Caledon Community Services (CCS) strives to ensure that the privacy of all CCS clients, staff, volunteers, program/student placements, donors and other stakeholders is respected and protected.
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
We will only retain personal information as long as necessary for the fulfillment of those purposes.
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
We will make readily available to customers information about our policies and practices relating to the management of personal information.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
CCS is committed to developing, implementing and maintaining systems and procedures in order to protect the personal information of all of its stakeholders in accordance with provincial privacy legislation. All CCS staff, volunteers, and program/student placements shall be expected to strictly adhere to CCS privacy policies and procedures. CCS privacy policies and procedures shall serve to protect the privacy of personal information belonging to the following parties:
Clients, Student/Program Placements, Staff, Donors, Volunteers, CCS website users
CCS collects personal health information about the client directly from the client, or from the person acting on behalf of the client in compliance with the Personal Health Information Protection Act (PHIPA). The personal health information that CCS may collect includes:
Client’s name, Date of birth, Address Phone number, E-mail address, Health history, Records of visits and other interactions with CCS, Emergency Contact Information.
If required, CCS collects personal health information about the client from other sources where we have obtained the client’s consent to do so or where the law permits.
CCS uses and discloses clients’ personal and/or personal health information to:
Under Ontario law clients have every right to:
CCS will inform its staff (or applicants for employment), volunteers, student and program placements of why and how we collect, use and disclose their personal information, obtain their consent where required, and only handle their personal information in a manner that a reasonable person would consider appropriate in the circumstances.
Unless the purposes for collecting personal information are obvious and the applicant, staff, volunteer, student or program placement voluntarily provides their personal information for those purposes, CCS will communicate the purposes for which personal information is being collected, either orally or in writing, before or at the time of collection. We will only collect applicant/staff/volunteer/student/program placement information that is necessary to fulfill the following purposes;
In order for Caledon Community Services to employ (or continue to employ) staff members and to look after their well-being and to provide quality services, CCS collects and uses certain Staff Personal Information, that may include:
The privacy and security of donors’ personal information is important to Caledon Community Services. Caledon Community Services (CCS) respectsits donors’ right to privacy and is committed to protecting the personal information that donors provide to the agency.
The information collected is used:
CCS does not trade, license, rent or sell our donors’ personal information in any manner.
Individuals can browse our website without disclosing their personal data. Any personal information that site visitors voluntarily choose to provide in order to complete any of our online application forms, set up a profile with our Jobs Caledon on-line job board, make donations or request information, etc IS NOT shared with third parties unless stated otherwise. CCS will ensure all personal information is secured and remains confidential.
CCS employs a number of safeguards to protect your personal information against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification. Such safeguards include physical measures, for example locked filing cabinets, restricted access to offices, and limiting access on a “need to know” basis, and use of passwords and encryption.
Caledon Community Services does not disclose any private information regarding individuals without informed consent, unless it is required or permitted by law.
Nancy Kopriva, Manager, Human Resources
18 King Street East, Bolton, ON L7E 1E8
CCS Policies and Forms:
Privacy and Confidentiality Agreement
Incident Investigation Report
Personnel Records Policy –Staff and Program Placements
Personnel Records Policy –Volunteers and Student Placements
CCS Donor Bill of Rights
Privacy Complaint Investigation Procedure
Employment Standards Act of Ontario
PIPEDA –Personal Information and Electronic Documents Act
PHIPA –Personal Health Information Protection Act
PIPA –Personal Information Protection Act
FIPPA-Freedom of Information and Protection of Privacy Act
Health Services Operational Policies –Personal Health Information Privacy
Date Developed: February 26, 2016
Date Approved: March 2016
Date Reviewed: September 2017, September 2018, September 2019,
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark law.
Permission is granted to temporarily download one copy of the materials (information or software) on Caledon Community Services’ web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Caledon Community Services at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
The materials on Caledon Community Services’ web site are provided “as is”. Caledon Community Services makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Caledon Community Services does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
In no event shall Caledon Community Services or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Caledon Community Services’ Internet site, even if Caledon Community Services or a Caledon Community Services authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on Caledon Community Services’ web site could include technical, typographical, or photographic errors. Caledon Community Services does not warrant that any of the materials on its web site are accurate, complete, or current. Caledon Community Services may make changes to the materials contained on its web site at any time without notice. Caledon Community Services does not, however, make any commitment to update the materials.
Caledon Community Services has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Caledon Community Services of the site. Use of any such linked web site is at the user’s own risk.
Any claim relating to Caledon Community Services’ web site shall be governed by the laws of the Province of Ontario without regard to its conflict of law provisions.
General Terms and Conditions applicable to Use of a Web Site.