FAQ - Senior's Support
Supportive Housing
What services are offered by your Supportive Housing program?
Personal Support Workers are available on-site 24/7 to assist seniors with activities of daily living such as bathing, medication reminders, meal preparation, laundry and light housekeeping. The PSWs provide emergency response through Lifeline. Other services that are offered include:
- assistance with personal care
- bathing
- laundry
- meals
- light housekeeping
- Emergency “Lifeline” response
- case management, referrals
- Blood pressure clinics
- Grocery delivery service
- transportation services
- weekly teatimes in most sites
How do I get on the waitlist for housing and how long does it take?
CCS has a partnership with Peel Living to provide Supportive Housing services to 10 designated units in each site. If you qualify for Supportive Housing services, you must fill in a CCS Supportive Housing application as well as a Peel Living application for housing. Both of these applications can be obtained by calling the main office. Waitlist times for a Supportive Housing unit vary from a month to several years according to availability. Applications are reviewed regularly.
What is the difference between Long Term Care and Supportive Housing?
Supportive Housing is an alternate housing choice allowing seniors wishing and able to live independently in their own home. Supportive Housing is staffed 24/7 by a team of Personal Support Workers to assist with activities of daily living but professional services such as nursing, physiotherapy etc., occur on a visitation basis through the Community Care Access Centre.
Respite Care
What is Respite Care?
Respite Care is in-home assistance or relief for people who provide care for a family member or friend who is elderly or disabled.
What is the role of the Respite Worker?
The Respite Worker provides companionship and assistance with normal daily tasks. The role of the Respite Worker is not to provide nursing care or homemaking services.
Who needs Respite Care?
Those who require respite care are; people who provide constant care or are responsible for daily monitoring of a frail senior or a disabled person, or individuals who require assistance themselves in the absence of a family member or friend.
How does the program work?
The caregiver calls CCS with a request for respite care. CCS has a registry of people who are able to provide caregiver relief. The Coordinator will introduce the Respite Worker to the client and family, who then decides whether to employ the person. The caregivers pay the workers directly. In some cases the worker helps out for a few hours and it is a short-term agreement, but in other circumstances, the arrangement goes on for years with little need for intervention by CCS.
What qualifications do the Respite Workers have?
CCS screens the Respite Workers through a police check and by speaking with references. CCS also arranges training for CPR, first aid, methods of assisting people with mobility problems, and working with seniors.
What is the cost for Respite Care?
The fee is set by CCS at $11.00 per hour, with a minimum of 3 hours required. CCS is not involved in the exchange of money for respite services. The client or family pays the Respite Worker directly
