FAQ - Counselling and Care Coordination
What if I just need to talk to someone?
We are available Monday to Friday 9:00am – 4:30pm for counselling and support either by appointment or over the phone.
Does it cost anything to use your service?
No, all of our services are supported through funding from various levels of government, the United Way of Peel Region and the generous investments of Caledon residents and businesses.
How do I apply for Ontario Works (social assistance)?
Just call the Region of Peel office at 905-793-9200 and an application can be made over the phone.
How do I access the food support program within the Exchange?
Simply call us for an appointment.
What do I need to bring with me?
Bring proof of Caledon residency and proof of your income and expenses.
My son needs counselling… I am homeless… my landlord is evicting me…I need new glasses and can’t afford them…Is there any help with recreation programs for my children…I want to go back to school but don’t know where to start…My husband is abusing me…I feel like giving up…I need to apply for a disability pension…My kids need clothes for school…I just moved and can’t afford any furnishings for my apartment…How can I get help with my income tax…My heating bill is overdue and I can’t afford to pay it…Who do I call for legal advice… I don’t know where to turn...
Please call us when you don’t know where to turn. Our knowledgeable staff will help support you during a difficult time or point you in the right direction to get the help you need.